The Quebec Ministry of Health Services and Social Services provides for a Complaint Examination System that allows people who believe their rights as users have been infringed to express their dissatisfaction or file a complaint locally or regionally.
- The Ministry of Health and Social Services’ Complaint Examination System
- Rights and your health (pamphlet)
- Centre d’assistance et d’accompagnement aux plaintes
(CAAP Outaouais – the regional centre for support and assistance with health and social services complaints)
92 boulevard Saint-Raymond, Gatineau, Québec J8Y 1S7