Connexions Resource Centre
80 Daniel-Johnson St, Gatineau, QC
819-777-3206 •

Resources for Youth

Info-Santé is a free service available 24/7 to answer any questions regarding your physical health or that of a family member. You will be connected to a nurse who will give you advice and who can direct you to the proper service (such as a medical clinic or hospital emergency ward).  Info-social complements Info-Santé by connecting you to a qualified social worker 24/7. By calling 8-1-1, you can consult a social worker who will evaluate the situation and direct you to the appropriate psychosocial service.

Suicide, Mental Health and Mental Illness

Centre intégré de santé et de service sociaux de l’Outaouais (CISSSO) – Youth Mental Health
Services offered by the youth mental health team are targeted at youths under 18 experiencing mild to moderate mental problems, affecting their functioning and development.  The team is made up of qualified professionals (social workers, psycho-educators, psychologists).

Centre intégré de santé et de service sociaux de l’Outaouais (CISSSO) – Troubled Youth and Families
CISSSO offers psychosocial and psychological services for children aged 0 to 17 and to their parents facing personal, relationship or family problems, such as behavioural and self-esteem issues, adjustment difficulties, exposure to violence, etc.

Right by You
Three short videos to help you talk with your teen about suicide, mental health or mental illness.
Opening the door to better Mental Health for Your Youth Guide to help parents strengthen connections with their child.

Teen Mental Health
Ten Mental Health help improve the mental health of youth by the effective translation and transfer of scientific knowledge. Our model is to use the best scientific evidence available to develop application-ready training programs, publications, tools and resources that can be applied across disciplines to enhance the understanding of adolescent mental health and mental disorders.

Mind your Mind
mindyourmind exists in the space where mental health, wellness, engagement and technology meet. They work with young people aged 14-29 to co-create interactive tools and innovative resources to build capacity and resilience.

Youth Mental Health Toolkits
The following Child & Youth Mental Health Toolkits were created with healthcare providers in mind who expressed a need for a practical, user-friendly resource for screening, assessment and treatment of child and youth mental health problems commonly presenting in primary care.  Parents and youth can find information on anxiety, autism, mood disorders, trauma, ADHD and more.

Resources for Youth, Parents & Professionals – Québec government’s Portail santé mieux-être
The Québec government’s Portail santé mieux-être- Reste en contrôle addresses a number of topics related to alcohol and other drugs, and gambling. The information is for young people aged 10 and older and their parents but may also be useful for teachers and other professionals working with young people.  Please see the Drug Awareness Week Notebook for Youth 10-12 and the Choose Smart Solutions: True or False? Activities for youth 10-12.

Crisis Services

Crisis Lines (24/7 Support)

Crisis Centre

SOS Spousal Abuse

Suicide Prevention Centre

Tel-Aide Outaouais
Crisis help-line
Toll free: 1-800-567-9699

Abuse Support and Services

CALAS-Sexual Assault Help Centre
Centre d’aide et de lutte contre les agressions sexuelles de l’Outaouais
Toll Free: 1-866-757-7757

Crime Victims Assistance Centre
Centre d’aide aux victimes d’actes criminels (CAVAC)
Toll free: 1-800-331-2311

Donne-toi une chance (Help for violent men)
1939 St-Louis Local 4, Gatineau, QC J8T 4H5

Addictions Services

Centre intégré de santé et de service sociaux de l’Outaouais (CISSSO)- Addiction Services
The Youth addiction services are targeted at youths aged 12 to 18 with substance abuse problems and their family members. Types of services offered include one-one-one and group meetings, motivational groups, detoxification service, and internal rehabilitation providing a wide variety of programs aimed at reducing harm.

Addiction Support and Prevention Centre
Centre d’intervention et de prévention en toxicomanie de l’Outaouais (CIPTO)
Toll Free: 1-866-778-4372 (French Website, but bilingual services)

CRDO: La Centre de Readaptation en Dependance de l’Outaouais
CRDO (formerly Jellinek) provides confidential services to youth and adults with alcohol, drug, medication or gambling addictions
819-776-5584 (French Website, but bilingual services)

Drugs: Help and Referral (DAR)
Provides support, information and referral to people coping with addiction throughout Québec.
Toll Free: 1-800-265-2626


L’Appart Adojeune, une Auberge du Coeur
For urgent stays, 0-7 days

Auberge du coeur Héberge-Ado
Medium term, up to 60 days

Le Belvédère de Vallée-Jeunesse
Long-term stays

Non-Crisis Helplines

Kids Help Phone
Call this free, confidential and anonymous helpline to speak with a professional counsellor.

A free, confidential resource for young people throughout Quebec, available 24/7.  You can call, text, or send a question online to receive help from a professional counsellor on any topic you may be struggling with (e.g. self-esteem, relationship questions, sexuality, school, etc.)
Call: 1-800-263-2266
Text: 514-600-1002

Financial Aid

Youth Alternative Program
For youth under 25, this program provides financial assistance as well as personalised coaching to help you enter the work force.

 Pregnant Minor Financial Assistance Program
If you’re under age 18 and are at least 20 weeks pregnant, the Pregnant Minor Financial Assistance Program can provide monthly financial assistance until your child is born.

Food Banks

City of Gatineau

La Soupe populaire de Hull
297 des Allumettières / 751 boul. St-Joseph
819-778-0173 / 819-770-3789

La Manne de l’île (Hull Sector)
119 rue Carillon

La Soupière de l’Amitié (Gatineau Sector)
306 Notre-Dame

Centre Alimentaire Aylmer
70 chemin Eardley

La Mie de l’entraide (Buckingham Sector)
422 rue des Pins

Papineau Region

Alliance Alimentaire Papineau
133 rue Principale à Saint-André-Avellin

Des Collines Region

Le Grenier des Collines
34 chemin de l’Église à Val-des-Monts

Pontiac Region

Bouffe Pontiac
2 rue Elsie à Campbell’s Bay

Employment Services

Carrefour Jeunesse Emploi de l’Outaouais
Offers a number of services, including help with job searches and career counselling.

La Relance
Offers coop work opportunities, support with job searching, and a technical work experience program for youth aged 15-30.
819 770-6444

Lime Connect Canada 
Lime Connect is a global not for profit organization that’s rebranding disability through achievement. They do this by attracting, preparing, and connecting high potential university students and professionals – including veterans – who happen to have all types of disabilities for scholarships, internships, The Lime Connect Fellowship Program, and full-time careers with their corporate partners.

Sexual Health and Relationships

STBBI Clinics

Centre intégré de santé et de service sociaux de l’Outaouais (CISSSO)- Sexual Health
Youth clinic sexual health services offered in CLSCs are targeted at youths aged between 12 and 24. The youth clinic team is comprised of nurse clinicians.  Services offered include screening and treatment of asymptomatic STIs; screening and treatment of asymptomatic partners; referral, where needed, to a specialist nurse practitioner (for symptomatic cases); counselling on safe sexual practices; distribution of condoms; HPV and hepatitis vaccination for clients meeting the Quebec Immunisation Protocol criteria; initiation, change and renewal of oral contraceptives; injection of Depo-Provera; and emergency contraception (morning-after pill).

Information and Support

Jeunesse Idem
This organization offers you the opportunity to obtain general information on various topics on issues of sexual orientation, sexual identity and sexual health.  They also offer discussion groups and social activities for LGBTQ+ youth between the ages of 14 to 25.
Toll-Free: 1-877-776-1445

Teen Health
This online resource offers tons of information on such topics as body, mind, sexual health, Drugs and Alcohol and more.

STBBI and Sexual Health Information
An informative website where you can find information on STBBIs, contraception methods, and screening information.

Legal Assistance

Éducaloi: Youth Zone
Éducaloi’s mission is to inform Quebecers about their legal rights and responsibilities in language that makes the law easy to understand. Learn about your rights as a worker, housing and the law, crimes, fines, tickets, and more.

Centre de Justice: Outaouais Community Justice Centre
Free legal information, support and referral services.
Toll-Free: 1-844-606-4600