Connexions Resource Centre - Satellite Offices
Visits by appointment only
Shawville: 530, rue Main, Shawville, Qc, J0X 2Y0
Wakefield: 721, chemin Riverside, Wakefield, QC J0X 3G0
819-557-0615 •

#YouAsked

Answers to some of our frequently asked questions!

RAMQ: Québec’s Health Care Plan

RAMQ: Québec’s Health Care Plan

Through the RAMQ, the province pays for many of the health services you may need. Find out what the RAMQ covers, apply for the RMAQ, renew your card, and more!

Respite Services for Families With Young Children

Respite Services for Families With Young Children

Find a list of respite services in the Outaouais region for families with young children.

#YouAsked: “I’ve Been Having a Really Difficult Time Coping with my Anxiety During this COVID-19 Pandemic. What Can I Do to Help Alleviate the Extra Stress?”

#YouAsked: “I’ve Been Having a Really Difficult Time Coping with my Anxiety During this COVID-19 Pandemic. What Can I Do to Help Alleviate the Extra Stress?”

Remember, it’s ok to not be ok. Feelings of helplessness, hopelessness, and worry can be tough to contain, especially if your usual coping skills are being affected by this virus. And taking care of your mental health is just as important now even when the…

What vision care is covered by the Québec Health Insurance Plan?

What vision care is covered by the Québec Health Insurance Plan?

The Régie de l’assurance maladie du Québec (RAMQ) pays the cost of certain services provided by optometrists.   ▶ Services covered for all: In the event of a sudden eye problem such as conjunctivitis or inflammation of the eyelid, or where there is a foreign…

#YouAsked: “How would I find a walk-in clinic in my area?”

#YouAsked: “How would I find a walk-in clinic in my area?”

When you need to see a doctor on the same day or the next, medical consultation services are available. If You Do Not Have a Family Doctor, or if Your Family Doctor is Not Available Some Medical Clinics or GMFs provide medical consultations on the…

#YouAsked: “Can you share some safety tips to help me and my family stay safe this summer while in the water?”

#YouAsked: “Can you share some safety tips to help me and my family stay safe this summer while in the water?”

Swimming is a great recreational sport that can be enjoyed by people of all ages. But it’s important to know how to be safe while you’re in the water. The following are just a few important safety tips you should be aware of before you,…

Frequently Asked Questions

Frequently Asked Questions

Find answers to the most frequently asked questions to available health and socila service sresources within the Outaouais.

#YouAsked: What Should I Do To Be Prepared, Stay Healthy and Prevent the Spread of Illness from COVID-19?

#YouAsked: What Should I Do To Be Prepared, Stay Healthy and Prevent the Spread of Illness from COVID-19?

To get the most up-to-date information from reliable sources about COVID-19, we are sharing information that is taken directly from Health Canada (COVID-19: Be Prepared) and Government of Québec website (COVID-19). In order to be prepared, stay healthy and prevent the spread of illness from…

#YouAsked: “What Can a Dietitian Do for Me, How do I Find a Dietitian and are they Covered by Health Insurance?”

#YouAsked: “What Can a Dietitian Do for Me, How do I Find a Dietitian and are they Covered by Health Insurance?”

What Can a Dietitian Do for Me? Dietitians translate the science of nutrition into terms you can understand. They unlock food’s potential and support healthy living for their patients, clients, and communities.  Dietitians look beyond fads and gimmicks to deliver reliable, life-changing advice tailored to…

#YouAsked: “How Can I Help Motivate my Child so they’ll Stay in School?”

#YouAsked: “How Can I Help Motivate my Child so they’ll Stay in School?”

School perseverance can be a struggle for many children.  They might lack the motivation or self-confidence they need to stay in school and earn a high school diploma or a qualification, or they might be having a difficult time fitting the demands of school with…

#YouAsked: “What questions should I ask my doctor about my risk of heart disease?”

#YouAsked: “What questions should I ask my doctor about my risk of heart disease?”

If you’re headed to your doctor’s for a check-up, consider asking the following heart health questions: How does my family history affect my heart health?  And what are my risks for heart disease given my personal risk factors? Are tests needed at this time to…

#YouAsked: “My child has an eating disorder. Where can I find help?”

#YouAsked: “My child has an eating disorder. Where can I find help?”

Eating disorders can involve rigid diets, bingeing on food in secret, throwing up after meals or obsessively counting calories. It’s not easy to watch someone you care about damage their health—especially when the solution appears, at least on the outside, to be simple. But eating…

#YouAsked “How can I help my child get ready for kindergarten?”

#YouAsked “How can I help my child get ready for kindergarten?”

Read to your child every day. Read adventure books, books about feelings and emotions, books about how much you love them and magical books about unicorns and fairies! Give them plenty of opportunities to socialize with friends. It’s also a great way to learn how…

#YouAsked: “What is Info-Santé and Info-Social?  And How Can it Help Me or My Loved Ones?”

#YouAsked: “What is Info-Santé and Info-Social? And How Can it Help Me or My Loved Ones?”

Info-Santé 811, option #1 is a free and confidential telephone consultation service that puts you in contact with a nurse in case of a non-urgent health issue.  The service is available 24 hours a day, 365 days a year. Anyone living in Québec can call Info-Santé…

#YouAsked: “What can we do to prepare our family for an emergency situation such as a severe storm?”

#YouAsked: “What can we do to prepare our family for an emergency situation such as a severe storm?”

To prepare your family to face an emergency such as a flood, tornado, wildfire, earthquake or power outage, you should consider having an emergency plan and an emergency kit that will include all essential items to survive the first 72 hours following a disaster.  We’ve…

#YouAsked: “Is it the Flu or Gastroenteritis? Should I Self-Treat, See a Doctor, or Go to the ER?”

#YouAsked: “Is it the Flu or Gastroenteritis? Should I Self-Treat, See a Doctor, or Go to the ER?”

The Santé et service sociaux Québec offers two great visuals, the Decision Assistant for the Flu and the Decision Assistant for Gastroenteritis.  These quick fact sheets provides information about the steps you can take and first response services you can count on when you need…