Connexions Resource Centre - Satellite Offices
Visits by appointment only
Shawville: 530, rue Main, Shawville, Qc, J0X 2Y0
Wakefield: 721, chemin Riverside, Wakefield, QC J0X 3G0
819-557-0615 •

#You Asked – Health Care

What vision care is covered by the Québec Health Insurance Plan?

What vision care is covered by the Québec Health Insurance Plan?

The Régie de l’assurance maladie du Québec (RAMQ) pays the cost of certain services provided by optometrists.   ▶ Services covered for all: In the event of a sudden eye problem such as conjunctivitis or inflammation of the eyelid, or where there is a foreign…

#YouAsked: “How would I find a walk-in clinic in my area?”

#YouAsked: “How would I find a walk-in clinic in my area?”

When you need to see a doctor on the same day or the next, medical consultation services are available. If You Do Not Have a Family Doctor, or if Your Family Doctor is Not Available Some Medical Clinics or GMFs provide medical consultations on the…

Frequently Asked Questions

Frequently Asked Questions

Find answers to the most frequently asked questions to available health and socila service sresources within the Outaouais.

#YouAsked: “What questions should I ask my doctor about my risk of heart disease?”

#YouAsked: “What questions should I ask my doctor about my risk of heart disease?”

If you’re headed to your doctor’s for a check-up, consider asking the following heart health questions: How does my family history affect my heart health?  And what are my risks for heart disease given my personal risk factors? Are tests needed at this time to…

#YouAsked: “What is Info-Santé and Info-Social?  And How Can it Help Me or My Loved Ones?”

#YouAsked: “What is Info-Santé and Info-Social? And How Can it Help Me or My Loved Ones?”

Info-Santé 811, option #1 is a free and confidential telephone consultation service that puts you in contact with a nurse in case of a non-urgent health issue.  The service is available 24 hours a day, 365 days a year. Anyone living in Québec can call Info-Santé…

#YouAsked: “Is it the Flu or Gastroenteritis? Should I Self-Treat, See a Doctor, or Go to the ER?”

#YouAsked: “Is it the Flu or Gastroenteritis? Should I Self-Treat, See a Doctor, or Go to the ER?”

The Santé et service sociaux Québec offers two great visuals, the Decision Assistant for the Flu and the Decision Assistant for Gastroenteritis.  These quick fact sheets provides information about the steps you can take and first response services you can count on when you need…

#YouAsked: “I am at Risk for Complications from the Flu. Where can I Get the Free Flu Vaccine?”

#YouAsked: “I am at Risk for Complications from the Flu. Where can I Get the Free Flu Vaccine?”

Under the Government of Québec’s Flu Vaccination Program, the flu vaccine is offered free of charge to people who are most at risk of developing serious complications from the flu. The program aims to reduce hospitalizations and mortality in people who are most at risk.…

#YouAsked: “I am Dissatisfied with a Service I received by a health care provider. Who do I contact to lodge a complaint?”

#YouAsked: “I am Dissatisfied with a Service I received by a health care provider. Who do I contact to lodge a complaint?”

This year, Users’ Rights Week takes place from September 19-27 with the Theme: “Users and loved ones at the heart of decision-making!”  And to highlight this important week, we have put together information on the steps of filing a complaint as part of our weekly…

#YouAsked: “What dental care is covered by the Québec Health Insurance Plan?”

#YouAsked: “What dental care is covered by the Québec Health Insurance Plan?”

The Régie de l’assurance maladie du Québec pays the cost of certain services provided by dentists and denturists. For everyone:  In hospitals, every insured person is entitled to certain oral surgery services in the event of trauma or an illness. The services are provided free…

#YouAsked: “Where Can I Get a Naloxone Kit?”

#YouAsked: “Where Can I Get a Naloxone Kit?”

Within the scope of its national opioid overdose prevention and response strategy, the Québec government has implemented a program for free access to naloxone.  Also, as part of the program, the supplies necessary to administer naloxone are free. No prescription is needed. However, to obtain…

#YouAsked: “I Want to Access my Medical Records. How do I Make a Request?”

#YouAsked: “I Want to Access my Medical Records. How do I Make a Request?”

As a general rule, your medical records are confidential and only you can see them. No one else can see them without your permission, or the permission of a person allowed to make this kind of decision for you (for example, a parent, tutor or…

#YouAsked: “I do not have a family doctor, how do I find one?”

#YouAsked: “I do not have a family doctor, how do I find one?”

You can find a family doctor who is accepting new patients, by adding your name to the Québec Government’s centralized online tool: Québec Family Doctor Finder (GAMF). To register, you must have a valid Québec health card and be aged 14 or older.  Because the…