Frequently Asked Questions
Find answers to the most frequently asked questions to available health and socila service sresources within the Outaouais.
#You Asked – Mental Health
#YouAsked: “How Can I Help Motivate my Child so they’ll Stay in School?”
School perseverance can be a struggle for many children. They might lack the motivation or self-confidence they need to stay in school and earn a high school diploma or a qualification, or they might be having a difficult time fitting the demands of school with…
#YouAsked: “What is Info-Santé and Info-Social? And How Can it Help Me or My Loved Ones?”
Info-Santé 811, option #1 is a free and confidential telephone consultation service that puts you in contact with a nurse in case of a non-urgent health issue. The service is available 24 hours a day, 365 days a year. Anyone living in Québec can call Info-Santé…
#YouAsked: “I suspect my child is being bullied at school. What can I do?”
If your child approaches you about being bullied or if you suspect they are being bullied, you should act quickly and prevent it from happening again. Here are a few steps you can take: Listen to your child and assure them that they have a…
#You Asked: “I’m Feeling Overwhelmed at School and at Home, and I Really Need to Talk to Someone. Where Can I Find Help?”
Asking for help can be hard, but you don’t have to face things alone. Reach out! If you need emotional support, or are feeling low or sad: Talk to someone you trust, like a family member, friend or a guidance counsellor. Call the Tel-jeunes Helpline…
#YouAsked: “I am feeling emotionally overwhelmed. Where can I find help?”
If you are experiencing isolation, moral distress associated with anxiety, relationship issues, difficulties with your children, family conflicts, worried about a friend or family member, are in mourning or have questions about other worrisome situations or behaviours, please call 811 and choose Option 2, Info-Social.…
