Answers to some of our frequently asked questions!
Vaping products, also known as e-cigarettes, vape pens, vapes, mods, tanks, and e-hookahs, can have many negative effects on youth and young adults. It can increase their exposure to harmful chemicals and can lead to nicotine addiction and physical dependence. And though the occurrence is…
Under the Government of Québec’s Flu Vaccination Program, the flu vaccine is offered free of charge to people who are most at risk of developing serious complications from the flu. The program aims to reduce hospitalizations and mortality in people who are most at risk.…
If your child approaches you about being bullied or if you suspect they are being bullied, you should act quickly and prevent it from happening again. Here are a few steps you can take: Listen to your child and assure them that they have a…
This year, Users’ Rights Week takes place from September 19-27 with the Theme: “Users and loved ones at the heart of decision-making!” And to highlight this important week, we have put together information on the steps of filing a complaint as part of our weekly…
Asking for help can be hard, but you don’t have to face things alone. Reach out! If you need emotional support, or are feeling low or sad: Talk to someone you trust, like a family member, friend or a guidance counsellor. Call the Tel-jeunes Helpline…
The purpose of a protection mandate is to safeguard the interests of an incapacitated person and their family. A person is considered legally incapacitated when he is unable to make decisions or to act on his own behalf because of his health. Such a mandate…
The Régie de l’assurance maladie du Québec pays the cost of certain services provided by dentists and denturists. For everyone: In hospitals, every insured person is entitled to certain oral surgery services in the event of trauma or an illness. The services are provided free…
Remue-Ménage de l’Outaouais provides a wide range of domestic support services such as housekeeping, meal preparation and home support. The services are offered to the general population and adapted to the needs of the elderly. You can find more detailed information on their website or contact them at 819-778-2461 or by email at . You can also consult our napperon…
Within the scope of its national opioid overdose prevention and response strategy, the Québec government has implemented a program for free access to naloxone. Also, as part of the program, the supplies necessary to administer naloxone are free. No prescription is needed. However, to obtain…
With your Health Insurance Card, you benefit from a range of services covered under the Québec Health Insurance Plan. As soon as you arrive in Québec, you must call to obtain the necessary form. Depending on your situation, they will tell you what you need to do…
As a general rule, your medical records are confidential and only you can see them. No one else can see them without your permission, or the permission of a person allowed to make this kind of decision for you (for example, a parent, tutor or…
In the health and social services network, lodging a complaint is a legal right. And indicating dissatisfaction is an excellent way to improve quality of care and services. It is a useful contribution, both for yourself, and for all users at their care facility. ▶…
If you are experiencing isolation, moral distress associated with anxiety, relationship issues, difficulties with your children, family conflicts, worried about a friend or family member, are in mourning or have questions about other worrisome situations or behaviours, please call 811 and choose Option 2, Info-Social.…
You can find a family doctor who is accepting new patients, by adding your name to the Québec Government’s centralized online tool: Québec Family Doctor Finder (GAMF). To register, you must have a valid Québec health card and be aged 14 or older. Because the…
