To get the most up-to-date information from reliable sources about COVID-19, we are sharing information that is taken directly from Health Canada (COVID-19: Be Prepared) and Government of Québec website (COVID-19).

• Practise frequent hand hygiene and coughing and sneezing etiquette: Wash your hands often with soap under warm running water for at least 20 seconds.  Use an alcohol-based hand rub if soap and water are not available.
• Clean and disinfect frequently touched objects and surfaces, such as toys and door handles.
• Practice proper cough and sneeze etiquette:
  • Cover your mouth and nose with your arm to reduce the spread of germs.
  • If you use a tissue, dispose of it as soon as possible and wash your hands afterwards.
• If you are sick, avoid contact with more vulnerable people, including older adults and people who have a chronic disease. Encourage those you know are sick to stay home until they no longer have symptoms.
• Since respiratory viruses, such as the one that causes COVID-19, are spread through contact, change how you greet one another. Instead of a handshake, a kiss or a hug, a friendly wave or elbow bump is less likely to expose you to respiratory viruses.

These are the most important ways that you can protect yourself and your family from respiratory illness, including COVID-19.

If you develop a fever or cough symptoms or respiratory difficulties, you are invited to contact the NEW Info-Santé line at for the Outaouais region: 819 644-4545. Do not go to a medical clinic unless you have first obtained an appointment.  Visit the emergency room only if you have difficulty breathing.  Once you’ve called the 819 644-4545, as needed, the caseworker will tell you what institution to visit for a check-up. If a consultation is required, it is important that you inform the health care facility about your travel history before you go to the facility or when you arrive so that the necessary preventive measures can be taken.

Visits to hospitals, residential and long-term care centres, intermediate resources, family-type resources for the elderly and vulnerable adults and private seniors’ homes

Starting March 14, 2020, non-essential visits to hospitals, residential and long-term car centres, intermediate resources, targeted family-type resources and private senior’s residence will be prohibited to protect the most vulnerable individuals and workers in the health and social services network.

Recent Documents and Infographics from the Government of Québec:

• NEW! March 29th COVID-9th Reminders and New Government of Québes Directives
• Procedure to Follow for People Waiting for a COVID-19 Test or Test Result (PDF Infographic)
• Procedure to Follow for People Who Have Been in Contact with a Confirmed Case of COVID-19 (PDF InfoGraphic)
• I am in Bereavment for One or More People who Lost their Lives in the Pandemic (PDF Infographic)
• My Child is Worried About the Pandemic: What Should I Do (PDF Infographic)
• Self-Care Guide & Decision Fact Sheet (PDF Infographic)
• COVID-19 – Lab-Test Pathway (PDF Infographic)

Government Help-Lines and Information Resources: