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Resources & Tools

#YouAsked: “What is Info-Santé and Info-Social?  And How Can it Help Me or My Loved Ones?”

#YouAsked: “What is Info-Santé and Info-Social? And How Can it Help Me or My Loved Ones?”

Info-Santé 811, option #1 is a free and confidential telephone consultation service that puts you in contact with a nurse in case of a non-urgent health issue.  The service is available 24 hours a day, 365 days a year. Anyone living in Québec can call Info-Santé…

#YouAsked: “Is it the Flu or Gastroenteritis? Should I Self-Treat, See a Doctor, or Go to the ER?”

#YouAsked: “Is it the Flu or Gastroenteritis? Should I Self-Treat, See a Doctor, or Go to the ER?”

The Santé et service sociaux Québec offers two great visuals, the Decision Assistant for the Flu and the Decision Assistant for Gastroenteritis.  These quick fact sheets provides information about the steps you can take and first response services you can count on when you need…

Take PAUSE by Unplugging and Connecting with Family and Friends

Take PAUSE by Unplugging and Connecting with Family and Friends

The Internet is part of our everyday lives, and that’s a good thing! But with screens and online activities multiplying, our connectivity is rapidly growing, increasing the risk of our Internet use becoming problematic. In Quebec, 1.3% of 15 to 18-year-olds are addicted, but 18%…

#YouAsked: “I Suspect my Child is Vaping.  What are Some of the Signs I Should Watch for?”

#YouAsked: “I Suspect my Child is Vaping. What are Some of the Signs I Should Watch for?”

Vaping products, also known as e-cigarettes, vape pens, vapes, mods, tanks, and e-hookahs, can have many negative effects on youth and young adults. It can increase their exposure to harmful chemicals and can lead to nicotine addiction and physical dependence. And though the occurrence is…

Today is Pregnancy and Infant Loss Remembrance Day

Today is Pregnancy and Infant Loss Remembrance Day

Today is a day of remembrance for pregnancy loss and infant death, which includes, however is not limited to, miscarriage, stillbirth, SIDS, and the death of a newborn. Pregnancy and infant loss is not uncommon, occurring in one of every four pregnancies in Canada.  …

#YouAsked: “I suspect my child is being bullied at school.  What can I do?”

#YouAsked: “I suspect my child is being bullied at school. What can I do?”

If your child approaches you about being bullied or if you suspect they are being bullied, you should act quickly and prevent it from happening again. Here are a few steps you can take: Listen to your child and assure them that they have a…

#YouAsked: “I am Dissatisfied with a Service I received by a health care provider. Who do I contact to lodge a complaint?”

#YouAsked: “I am Dissatisfied with a Service I received by a health care provider. Who do I contact to lodge a complaint?”

This year, Users’ Rights Week takes place from September 19-27 with the Theme: “Users and loved ones at the heart of decision-making!”  And to highlight this important week, we have put together information on the steps of filing a complaint as part of our weekly…

#You Asked:  “I’m Feeling Overwhelmed at School and at Home, and I Really Need to Talk to Someone. Where Can I Find Help?”

#You Asked: “I’m Feeling Overwhelmed at School and at Home, and I Really Need to Talk to Someone. Where Can I Find Help?”

Asking for help can be hard, but you don’t have to face things alone. Reach out! If you need emotional support, or are feeling low or sad: Talk to someone you trust, like a family member, friend or a guidance counsellor. Call the Tel-jeunes Helpline…

YouAsked: “What Should I Do If I Suspect Elder Abuse?”

YouAsked: “What Should I Do If I Suspect Elder Abuse?”

Elder abuse is real and it happens to many seniors.  It includes psychological or physical abuse, sexual abuse, financial or property abuse, negligence and violation of human rights.  And elder abuse is not always perpetrated by strangers. Over 90% of all reported abuse of seniors…

Community & Online Resources on Cyberviolence & Cyberbullying

Community & Online Resources on Cyberviolence & Cyberbullying

For Online Resources on Internet Safety for Kids LigneParents is a confidential service provided by professionals to parents of children aged 0-20 in Québec. Their 1-800-361-5085 toll-free number is available 24/7.  LignesParents offers parents support as needed to solve problems, answer their questions, and deal…

Resources for Parents Seeking to Help their Child Deal with Cyberviolence in the Context of a Dating Relationship

The following video on “What exactly is cyberviolence? Demystifying cyberviolence” is brought to you by the Association Québécoise Plaidoyer-Victimes (AQPV), a non-profit organization that promotes and defends the rights and interests of victims of crime and their families.  The organization is working on translating their website…

#YouAsked: “I am Dissatisfied with a Service I received by a health care provider. Who do I contact to lodge a complaint?

#YouAsked: “I am Dissatisfied with a Service I received by a health care provider. Who do I contact to lodge a complaint?

In the health and social services network, lodging a complaint is a legal right.  And indicating dissatisfaction is an excellent way to improve quality of care and services.  It is a useful contribution, both for yourself, and for all users at their care facility. ▶…

#YouAsked: “I am feeling emotionally overwhelmed. Where can I find help?”

#YouAsked: “I am feeling emotionally overwhelmed. Where can I find help?”

If you are experiencing isolation, moral distress associated with anxiety, relationship issues, difficulties with your children, family conflicts, worried about a friend or family member, are in mourning or have questions about other worrisome situations or behaviours, please call 811 and choose Option 2, Info-Social.…

Let’s #GetLoud During Mental Health Week!

Let’s #GetLoud During Mental Health Week!

May 6 to 12 is Mental Health Week in Québec under the theme: #GetLoud About What Mental Health Really Is. We can all benefit from celebrating, promoting and recognizing the role that good mental health plays in living a full and meaningful life. So let’s #GetLoud…

Daycare Services

Daycare Services

Quebec has established its own unique approach to daycare for children 0-4, with subsidized and recognized Child Care Centres (CPEs) and Subsidized Family Home Daycares where spaces are offered at reduced contribution for infants through school-age children.

Camps & Activities

Camps & Activities

Find a long list of camps for children with special needs within and outside the Outaouais, as well as organizations who provide groups and activities such a theatre groups, gymnastics groups and more. You’ll also find information on access cards that allow the accompanying parents or guardian free access to certain activities and tourist sites.