Connexions Resource Centre - Satellite Offices
Visits by appointment only
Shawville: 530, rue Main, Shawville, Qc, J0X 2Y0
Wakefield: 721, chemin Riverside, Wakefield, QC J0X 3G0
819-557-0615 •

Crisis & Non-Crisis Lines

If you are experiencing an emergency, please go to the emergency department of your nearest hospital or call 911.

If you are in crisis or have suicidal thoughts, please call:

  • Suicide prevention line at 1-866-APPELLE (277-3553).
  • Canada Suicide Prevention Service 24-Hour Crisis Line: Available 24/7, call & text at 9-8-8
  • Info-Social at 811, press option #2 to speak with a social worker 24/7.
  • Distress Centre of Ottawa and Region 24/7 at 613-238-3311.
  • Tel-Aide Outaouais at 819-775 – 3223 or toll-free: at 1-800-567-9699.
Crisis & Non-Crisis Lines

Non-Crisis Helplines

If you need emotional support, or are feeling low or sad:

Talk to someone you trust, like a family member, friend or a guidance counsellor, or see your doctor to discuss your options for support.




  • Interligne24/7 Free helpline. Phone, text, chat for LGBTQ+ people seeking support and information. Call or text: 1-888-505-1010
  • LGBT YouthLine. Confidential and non-judgemental peer support through phone, text and chat.  Call: 1-800-268-9688. Chat: 647-694-4275
  • Aide aux Trans du Québec (ATQ). 24/7 Free helpline for trans individuals. Call: 1-855-909-9038 Option #1
  • Trans Lifeline. Trans peer support hotline. Family and friends hotline. Call: 877-330-6366




  • Veterans experiencing distress should call the VAC Assistance Service at 1-800-268-7708 to speak to a mental health professional.  It’s free and available 24/7.
  • Veterans and their family can also access useful resources through the Veterans Affairs Canada PTSD Coach Canada app.  Additional mental health resources on the Veterans Affairs Canada Website.

Indigenous Peoples:

  • NWAC Elder Support Line | Canada-Wide.  Available Monday to Friday 9:00 am to 11:00 am and 1:00 pm to 3:00 pm EST: 1-888-664-7808
  • First Nations, Métis & Inuit. Hope for Wellness Help Line | Canada-Wide. If you’re experiencing emotional distress and want to talk, call the First Nations, Métis & Inuit Hope for Wellness Help Line, available 24/7:  1-855-242-3310 or the online chat at
  • National Indian Residential Schools Crisis Line | Canada-Wide. Available 24-hours a day for anyone experiencing pain or distress as a result of his or her Residential school experience: 1-866-925-4419
  • Kids Help Phone | Canada-Wide. Indigenous Peoples can connect with an Indigenous volunteer crisis responder, when available, by texting FIRST NATIONS, INUIT or METIS to:686868 for youth and 741741 for adults

All Ages:

  • Connect for free 24/7 support through the Wellness Together Canada portal
  • Ami-Quebec: Free bilingual services including one-on-one counselling for caregivers, tele-workshops and interactive session by teleconference.