Get the most up-to-date information from reliable sources about COVID-19 including Government of Québec Press Releases, Government Help-Lines and Information Resources, FAQs specific to COVID-19, Self-Help Guides and more. Sources include the Government of Québec website (COVID-19) and Health Canada.
Latest News from the Government of Québec
Further easing of measures at the Green Level starting Monday, July 12th for the Outaouais region.
Information on COVID-19 Vaccination in Québec:
Latest Priority Age Group and weekly Vaccination Stats for the Outaouais, Québec and Canada
Information on COVID-19 Symptoms & Testing:
If you are worried about COVID‑19 or if you have flu-like symptoms or gastroenteritis symptoms or similar to COVID‑19, you can call, from Monday to Friday between 8:00 a.m. and 6:00 p.m, 819-644-4545, 1-877-644-4545(toll free) or 1-800-361 9596 (TTY for the hearing impaired).
Remember! Do not go to a medical clinic unless you have first obtained an appointment. If your condition allows you to do so, call 1-877-644-4545 to be referred to the right resource. Visit the emergency room only if you have difficulty breathing (you have difficulty breathing when resting or are unable to breathe when lying down).
To get tested for COVID-19 – Testing in Urban Areas and Testing without an Appointment.
Try the COVID-19 Symptom Self-Assessment Online Tool from Quebec. ca for you, your child, or another member of your family, whom you believe may have been exposed to COVID-19 or have symptoms.
The Government of Québec is recommending residents download the COVID-19 Alert App on their devices
If you do not have any of these symptoms and you have a health problem, you can consult a health professional, even during the pandemic. It is especially important to continue your medical follow-up if you have a chronic disease, heart disease, cancer or any other disease or condition that requires regular health follow-up. For more information, go to the page If you need a consultation during the COVID-19 pandemic.
- Gouvernement du Québec COVID‑19 NEW Info-Santé line for Outaouais residents: 819 644‑4545
- Government of Canada COVID‑19 information line: 1 833‑784‑4397
- Info COVID-19 – Outaouais Regional Resources
- You can email the CISSS de l’Outaouais at for answers to questions on the health of workers and the overall Outaouais population.
- 2019 Novel Coronavirus infection (Wuhan, China): Outbreak update (Government of Canada)
- Novel Coronavirus in China: recommendations for travellers (Government of Canada)
- Novel Coronavirus infection: Frequently Asked Questions (FAQ) (Government of Canada)
Frequently Asked Questions Specific to COVID-19:
- Quebec.ca website
- Régie de l’assurance maladie Québec
- Éducaloi’s online Web Guide
- Revenu Canada Agency for Individuals
- Revenu Canada Agency for Businesses
- Red Cross in Québec
- Commission des droits de la personne et des droits de la jeunesse
- Ministère de la Justice:
Self-Help Guides & Help Lines for Adults, Seniors and Caregivers:
- Tolerance for Uncertainty: A COVID-19 Workbook – A Guide to Accepting your Feelings, Tolerate Distress, and Thrive.
- How Older Adults can Protect their Mental Health During COVID-19
- Guide for Bereaved People: During a Pandemic
- Online Resources Specific for Caregivers
- Don’t forget about mental health! – Stay in contact virtually
- Don’t forget about mental health! – Organize your telework
- Don’t forget about mental health! – Stay informed
- Wellness Together Canada Portal – Offering free e-mental health and substance use support resources, tools, apps and virtual counselling services.
- Stress, Anxiety and Depression Associated with the Coronavirus COVID-19 Disease
- I am in Bereavment for One or More People who Lost their Lives in the Pandemic
- Self-Care Guide (PDF Infographic)
- Psychological First-Aid Guide: Pocket Guide (PDF, Canadian Red Cross)
- Mental Health First Aid COVID-19: Self-Care & Resilience Guide (PDF, Mental Health Commission of Canada)
Useful Resources & Help Lines for Parents & their Children:
- Kids Help Line – direct support during Covid-19 pandemic – A lot of kids are dealing with anxiety and isolation: this can be a great support for them and their parents.
- Child and Adolescent Anxiety Clinic – online resources (Scroll down to the resources section)
- How to strike a balance when talking to children about the coronavirus pandemic (Globe & Mail)
- How Children and Teens Experience Bereavement (Please make sure to also check-out our specific list of services for youth in the Outaouais and Talking About Suicide Saves Lives – Resources for Youth)
- Child Mind Institute: for younger children
- Psychology Today: for children of all ages including teens
- My Child is Worried About the Pandemic: What Should I Do (Govt. Québec Infographic)
- Books about COVID-19 to share with your child: My Hero is You, Storybook for Children on COVID-19, Why We Stay Home: Suzie Learns About Coronavirus and Activity: Autism and Coronavirus – Helping Students understand