The 211 service is a free, confidential information and referral helpline that helps connect you to socio-community services and programs in our area.
𝐊𝐞𝐲 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬:
𝐏𝐡𝐨𝐧𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Just dial 211 for immediate assistance (City of Gatineau only).
𝐎𝐧𝐥𝐢𝐧𝐞 𝐂𝐡𝐚𝐭: Quick online support at 211qc.ca (City of Gatineau only).
𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫𝐲: Detailed info on local services and programs (Outaouais).
Available 7 days a week from 8am to 6pm, and supporting over 200 languages, 211 is there to guide you through the network of community resources in the City of Gatineau. Whether it’s finding help for seniors, food support for families, or navigating government services, 211 makes it easier for everyone in our community.
Call 211 for direct access to the support you need in the City of Gatineau.
Outaouais residents living outside of the city of Gatineau can visit their website 211qc.ca to access their online directory of services.Who can use the 211 service? Whether you are a senior feeling isolated or anxious at the thought of not having services for basic needs, a family who does not have enough food or someone wishing to know the measures for financial support available to him/her, 211 is the pathway towards help and accessible programs. 211 can guide people so that they may find their way easily and quickly within the complex network of community programs and government services.
